Launching Fall 2027
Agent Roles
Every system we install is run by a small set of standardized agent roles, each with a defined job, defined boundaries, and a clear handoff to the next. Here's how they work together.
The Orchestrator
GaiO
GaiO is the coordinating layer. It delegates work to the right agent and keeps the whole system working as one operation, not seven disconnected tools. GaiO is represented by the shield mark, not a character, since its job is coordination rather than a single visible task.
The four agent classes
Intelligence & Observation
Insight
Covers: Insight & Beacon
Analyzes performance, spots patterns, and prepares the recommendations leadership actually uses. Works alongside Beacon, which keeps a constant watch for signals worth surfacing.
Guardrail & Compliance
Checkpoint
Covers: Checkpoint
Validates consequential actions before they happen, enforces permissions, and keeps a human in the loop wherever the stakes are high.
Execution & Routing
Runner
Covers: Runner & Relay
Carries out approved actions and keeps time-sensitive work moving. Works alongside Relay, which classifies and routes incoming work to the right place.
Drafting & Preparation
Prep
Covers: Prep
Prepares drafts, responses, and the groundwork other agents and your team need before anything goes out the door.
Built to scale with your business
Small to medium enterprise
The four agent classes operate directly inside your existing tools, with baseline governance already built in: defined permissions, mandatory logging, and human review gates on anything consequential.
Larger enterprise
The same agent classes operate under elevated governance: dedicated infrastructure options, stricter audit logging, multi-department routing, custom escalation paths, and deeper review-gate configuration for higher-stakes environments.
Want the full detail on how we govern these agents? See AI Security & Governance →
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